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Privacy Policy

This Privacy Policy describes how Belle Rosee (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bellerosee.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 


 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

 


 

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

 


 

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details, including your name, address, phone number, and email.

  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information, including your username, password, and security questions.

  • Shopping information, including the items you view, put in your cart, or add to your wishlist.

  • Customer support information, including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

 


 

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

 


 

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf. For example:

  • Companies that support our Site and Services, such as Shopify.

  • Payment processors that collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders.

  • Third parties who use tracking technologies, such as cookies or web beacons, to gather information when you interact with our Site, emails, or advertisements.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. However, we are not responsible for the accuracy of the information provided by third parties or their policies or practices. For more information, see the section below, Third Party Websites and Links.

 


 

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, send notifications related to your account or purchases, and arrange for shipping or returns.

Marketing and Advertising

We use your personal information to send marketing, advertising, and promotional communications by email, text, or postal mail and to show you advertisements. This may include tailoring our Site and advertisements to better meet your preferences.

Security and Fraud Prevention

We use your personal information to detect, investigate, and prevent fraud, malicious activity, or other illegal actions.

Communicating with You

We use your personal information to provide customer support and improve our Services. This is part of our legitimate interest to maintain and improve business relationships with our users.

 


 

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use related to Shopify, visit Shopify’s Cookie Policy.

You can manage Cookies through your browser settings. Please note that removing or blocking Cookies may negatively impact your experience on our Site.

 


 

How We Disclose Personal Information

We may disclose your personal information to third parties for the following purposes:

  • Vendors and Service Providers: For payment processing, shipping, data analytics, customer support, and other services necessary to provide the Services.

  • Marketing Partners: To show you advertisements or send promotional materials.

  • Business Transactions: In case of a merger, acquisition, or similar transaction.

  • Legal Obligations: To comply with subpoenas, laws, and regulations.

In the past 12 months, we have disclosed the following categories of personal information:

  1. Identifiers: Such as name, email, and address.

  2. Commercial Information: Such as order and shopping information.

  3. Internet Activity: Such as Usage Data.

 


 

User-Generated Content

If you submit reviews or other content to the public areas of the Site, this information will be accessible to anyone. Belle Rosee is not responsible for the privacy or security of publicly shared content.

 


 

Third-Party Websites and Links

Our Site may link to third-party platforms. We are not responsible for the privacy practices or content on these platforms. Be sure to review their privacy policies before sharing personal information.

 


 

Children’s Data

The Services are not intended for use by children under 16. If you are a parent or guardian and believe your child has provided personal information, please contact us to request its deletion.

 


 

Security and Retention of Your Information

While we take measures to protect your information, no system is completely secure. We recommend avoiding sharing sensitive information via unsecure channels.

We retain your personal information as long as necessary to fulfill our obligations, provide the Services, and comply with legal requirements.

 


 

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the personal information we hold about you.

  • Request deletion or correction of your personal information.

  • Opt out of targeted advertising or the "sale" of your personal information.

  • Withdraw consent where applicable.

To exercise these rights, contact us at support@bellerosee.com. We will respond as required by law.

 


 

International Users

We may process your personal information outside your country of residence. Transfers will comply with applicable laws, including the use of Standard Contractual Clauses.

 


 

Contact

If you have questions about this Privacy Policy or would like to exercise your rights, please email us at support@bellerosee.com.

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